Automate repetitive tasks and free up your team to focus on higher-value work.
Reduced Costs
Lower your support costs by handling routine inquiries efficiently and effectively.
Improved Customer Satisfaction
Provide instant, personalized support and create a seamless customer experience.
Enhanced Productivity
Empower your team with intelligent tools that improve efficiency and productivity across the board.
Pain Points Most Businesses Face
and how Chatcloud solves them for you ✓
Lost Sales Opportunities
✓ Never miss a sale with Chatcloud’s AI. It’s live 24/7, welcomes new customers, clarifies your products, and speeds up buying decisions
High Operational Costs & Limited Scalability
✓ Our AI cuts your costs by taking over everyday tasks, letting you do more with less. It grows right along with your business, keeping expenses in check
Swamped by same repetitive Q&A
✓ Chatcloud handles FAQs around the clock, cutting down repetitive queries so your support team can focus on the tougher issues and keep customers happy
Lots of data but no insights
✓Chatcloud turns raw conversation data into concise, clear highlights, quickly revealing key patterns so you can focus on what matters most.
Language barriers
✓ AI chatbots breaks down language barriers with real-time translations, enabling smooth, multilingual conversations that connect you with customers in their native tongue
Employees waste time on internal info lookup
✓ AI Buddy feature streamlines internal info access, so your team spends less time searching and more time innovating with quick, smart data retrieval
Features
Q&A, FAQ
Automates responses for frequent or recurring customer questions, product usage tips, and basic how-to instructions
Product Recommendations
Provides personalized suggestions based on customer preferences and conversation history
Helpdesk
Provides a front line of support, auto-classifying or resolving common issues before raising a ticket
Multilingual Support
Deliver customer service in multiple languages, breaking down communication barriers for global audiences
AI Buddy
Offer employees immediate answers about benefits, policies, or IT support, reducing internal workload
KB & Resource Finder
Centralizes and retrieves internal documents or directories for quick lookup
Semantic Analyzer
Analyses conversations (sentiment, popular topics & keywords etc.), giving clear insight into user interactions and top areas of interest
Lead Qualification
Collects essential prospect details (budget, timeline), classifies readiness (hot, warm, cold), and routes qualified leads to sales
AI Summaries
Provides concise chat recaps, capturing key user questions, responses, and action items for quick reference or handoff
Hotword Detector
Monitors for specific terms (e.g. “urgent,” “legal,” “VIP”) and automatically flags or alerts staff when those words appear
AI Categorization
Tags user messages or chats with predefined labels (e.g. Sales Lead, Billing Query) for faster routing and team triage
AI Voice-to-Text (beta)
Allows users to use voice messages instead of text to interact with AI chats. Supports multiple languages
How It Works
Chatcloud connects with your systems like messenger chats, knowledge base, CRM, etc.
We train the AI with your FAQs, product information, and support policies
Done! AI now handles routine requests 24/7, so your team can focus on bigger priorities
and we do custom integrations with any other platforms via APIs
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